Shipping and Customs
Free Worldwide Shipping
Shipping Times
Spain: 2 days
Rest of the World: 5–10 days
All orders are shipped via UPS.
Taxes and Customs
We are based in Spain.
European Union:
Orders shipped within the European Union are NOT subject to taxes or customs fees.
(France, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.)
United Kingdom:
Customs charges apply to all orders exceeding £135.
Customers are responsible for any customs duties and should verify potential charges with their local customs office before placing an order.
Please note that delivery times may be extended due to customs clearance procedures.
Australia:
Jewelry valued at AUD $1,000 or less is generally not subject to any duties, taxes, or border charges upon arrival in Australia.
For orders exceeding this amount, Australian customs may assess applicable duties and taxes, which are the responsibility of the recipient.
Other Countries Outside the EU:
Customers outside the European Union may be subject to additional customs fees and taxes, which are their responsibility.
These charges are determined by your country’s customs regulations and are not included in the purchase price.
Important Notice:
If a customer refuses to accept the package due to unwillingness to pay customs charges, no refund will be issued.
Please note that refunds are not available for orders shipped outside the European Union.
For any questions, please contact us at info@bymarieljewelry.com